Frequently asked questions

No. Each pack is a one-time payment. There is no subscription and you will never be billed automatically.

There are four packs, all one-time purchases: Spark, Ember, Grove, and Lantern. Packs differ only in their number of Daily Pages and habit limit. One-time payment. No subscription, no recurring charges.

A Daily Page is one day in your journal: your mood, your habit check-ins, and a short note. Each pack includes a set number of pages, and a page is used when you create it.

Your journal stays with you. You can read and export everything you have written at any time. To keep writing, purchase another pack.

All payments are processed by PCI DSS Level 1 certified payment providers. We never see, store, or transmit your full card number on our servers. Charges will appear on your bank statement as HABITLUME.APP.

Every pack comes with a 14-day money-back guarantee, no questions asked. If you change your mind within 14 days of purchase, email support@habitlume.app and we will issue a full refund to the original payment method within 5-10 business days.

Yes. Each pack purchase is separate and adds its included Daily Pages and habit allowance.

Yes. Your entries are encrypted at rest. We do not sell data, we do not share it with advertisers, and we do not use your entries to train any AI models. You can export everything you have written at any time, or delete your account permanently from settings.

habitlume runs in any modern web browser - desktop and mobile. Dedicated iOS and Android apps are on the roadmap.

habitlume is built and operated by Meltian Advertising Solutions, a company registered in California, United States. Our full legal information is in the footer and on the Contact page.

Email support@habitlume.app or call +1 (888) 516-0845. Email and phone, Monday to Friday, 9am to 6pm Pacific Time. We reply within one business day, usually faster. For refunds, please include your order email in the message.

No. Journals are private by design and entries are encrypted at rest. If you want to share a specific page or week, you can export it and share the export manually.

Dedicated mobile apps are on the roadmap. In the meantime, the habitlume web app works on mobile browsers and supports a home-screen install on iOS and Android.

Use the "Forgot password" link on the sign-in page and we will send a reset link to your email. If you have also lost access to that email, contact support@habitlume.app from any address and we will help verify your identity.

There is limited offline support today - your most recent pages remain readable, and entries you write offline sync the next time you connect. Full offline sync is on the roadmap.

habitlume launches in English. Additional languages are on the roadmap, with priority based on requests from our users.

Not currently. habitlume is designed as a personal journal tool. Each account is intended for a single person.

Go to Settings > Account > Delete account. This permanently erases your journal entries, account data, and any associated metadata. The action cannot be undone.